The whole experience has been so straightforward and everyone has been very helpful
Dear Ms Griffin. Thank you very much for your kind feedback. We are glad we could assist you throughout your claim and make it an easy process. Many thanks - Sarah, The Claims Department.
Insurance initially decline the claim as they haven't realized that policy was transfer then come up with many different excuses not to pay correct monthly benefit or avoid the claim completely. Made complain and will wait for one of the managers to get back to me if not successful will take it further to financial services ombudsman.
Once necessary checks were made payment was made promptly.
Dear Mr Ali, Thank you for your comments in regards to how us here at Trent Services have handled your claim. If we can help anymore throughout your claim, please don't hesitate to contact us. Many thanks. Sarah - The Claims Department.