Easy to work with
It started of really well then it went into liquidation and i was not kept up to date and went 2 months almost with out any money
Fast and easy
This was my first claim for sickness payments, and considering the actual company who insured me had just gone bankrupt the whole experience was quite good. I was informed my monies would be paid but advised no time limits, in the end although there were a couple of amount issues ,I was paid in full. I have now been moved to a new insurer. I was kept informed of all progress via letter and email. I feel under the difficult circumstances I was dealt with professionally and respectfully
Different people wanting different information
The staff got straight to the point and offered assistance to my enquiry swiftly
All ok ,until the claim underwriter went into liquidation.Not been paid and no idea when I will be.Happy with the policy gave good cover up until then.
Company insolvent, what can I say
Have been told my claim was accepted then I receive a letter today to say the underwriter has gone bankrupt! Why has me and my husband been paying this protection insurance every month and why were we not told about this until filing for a claim and awaiting payment! My claim is not much but every little helps at a time like this!! I’m post-operative right now and do not need this extra stress! I want my payment due to all the money that we paid to your company over the past four years and i won’t let this lay!
A very simple and clear claims process with easy to understand terms and conditions Thank you so much for your help during the period of my unemployment