I was in a snowboarding accident and required a medical examination in the local medical centre. After filling out all the necessary information forms, around two weeks later was reimbursed for the costs.
I found this service easy to use and helpful.
The claims process proved to be fairly straightforward and was settled quite promptly.
A fairly quick outcome, although at the time it seemed to take longer. More paperwork to fill in than we anticipated, but can fully understand why claims need to be investigated properly & efficiently. All in all a good outcome & the claims dept kept us up to date with proceedings.
I found the claim process very easy to follow from my initial email question to completing the forms with the required information and finally to receiving my claim in full.
Helpful customer service. I had never claimed anything before, so it was nice to be guided through the process.
Very helpful contact on the phone, and informative instructions on how to complete claim forms.
Didn’t pay out for everything claimed for (don’t forget to read the small print) but overall acted fairly competently.