Claims Rated
Rated: Realm Protection
By Mr W
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Friday, 17 August 2018

Claim refused no dialogue

One claim paid with no issues and that was excellent. However with the second claim it looks as though I may have to go to the Ombudsman.

Claims Rated
Rated: Realm Protection
By Mr Heaney
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Thursday, 16 August 2018

Absolute brilliant no hassle what’s so ever never thought I would be in the situation am in one day working enjoying life next day can’t walk or work Trent services have been amazing thank you

Amazing thank you for looking after me have gave your company details to my work Colleagues

Claims Rated
Rated: Realm Protection
By Mr Collins
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Monday, 13 August 2018

Efficient

Remarkably easy journey

Reply from Realm Protection

Mr Collins, Thank you for your response and review in regards to your recent claim with us. We are happy to hear we could make this easier through your claim process and if you have any further questions in regards to the settlement of the claim, please do not hesitate to contact us. Many thanks, Sarah - The Claims Department.

Claims Rated
Rated: Realm Protection
By Mr Tshuma
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Wednesday, 8 August 2018

5

Helpful and quick to respond

Reply from Realm Protection

Dear Mr Tshuma, Thank you for your review in regards to your claim with us at Trent Services. We are glad we could help you with your claim and handle things well for you. If you have any questions in regards to your claim, don't hesitate to contact us. Many thanks. Sarah - The Claims Department.

Claims Rated
Rated: Realm Protection
By Mr Kanalas
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Wednesday, 8 August 2018

Brilliant service

I'm so glad I have this cover in place. Excellent customer service, no issues with claim. Thank you!

Reply from Realm Protection

Dear Mr Kanalas, Thank you for your comments in regards your recent claim with us at. We are more than happy to have been able to help you through your claim and to hear we handled everything sufficiently. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Claims Rated
Rated: Realm Protection
By Mr Royle
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Friday, 27 July 2018

Brilliant

No hassle and stress free

Reply from Realm Protection

Dear Mr Royle, Thank you for your response in regards your recent claim with us. We are glad we could deal with your claim well and that you are satisfied with the outcome. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Claims Rated
Rated: Realm Protection
By Mr Brennan
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Thursday, 5 July 2018

Excellent

Claims handled quickly and efficiently. No holdups when awaiting doctors information. Paid insured sum promptly and all timescales clear. Very good value for money

Reply from Realm Protection

Mr Brennan, Thank you for your comments in regards your recent claim with us at Trent Services. We are glad we could deal with your claim in a sufficient and timely manor and that you are satisfied with the outcome. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Claims Rated
Rated: Realm Protection
By Tomasz Musielak
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Friday, 29 June 2018

Very good

The insurance came handy when needed to most. It took a while to receive frist payment, but after everything went smoothly. Money paid on time and with no hassle. Very good customer service. I can recommend this insurer.

Reply from Realm Protection

Mr Musielak, Thank you for your response in regards your recent claim with us. We apologise for the time in which the first payment was made but we are glad the rest of your claim was handled well and our staff could give the service you needed throughout your claim. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.

Claims Rated
Rated: Realm Protection
By Mr Mr
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Thursday, 28 June 2018

Provided support when I needed it

Income protection can be complex and the supporting information required can feel excessive, however, I felt the requests were always fair and I could understand why each piece of evidence was important. My claim continuations were always settled quickly and allowed me to focus on the task of searching for a new role.

Reply from Realm Protection

Mr, Thank you for your recent comments in regards your recent claim with us at Trent Services. We are glad we could deal with your claim in an appropriate manor and that you are happy with our service.. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us, we are happy to deal with any queries. Many thanks, Sarah – The Claims Department.

Claims Rated
Rated: Realm Protection
By Stephen
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Thursday, 14 June 2018

Mortgage protection policy

Fantastic service from start to finish

Reply from Realm Protection

Mr, Thank you for your review in regards to the dealing with your recent claim with us at Trent Services. We are glad we could deal with your claim in a way that left you pleased with our services and we really appreciate your comment. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.


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