Helped during a difficult time due to an injury sustained at work. I was that pleased with the service I’m looking into taking a further policy out with realm.
Mr Wootton, Thank you for your kind comments in regards your recent claim with us. We are glad we could help you when dealing with your claim after your injury and we are happy to know you are pleased with our service. If you have any further questions in regards to your claim, please do not hesitate to contact us. Many thanks, Sarah – The Claims Department.
Documents gathered together and posted as per the original letter request; These were sent on 'signed for' basis. Next day, a letter received asking for further clarification and more documentation to be sent. A couple of days later, the first moths claim was agreed to be settled.
Mr Favell, Thank you for responding and leaving a review in regards to your recent claim with us at Trent Services. Furthermore, thank you for being understanding when it comes to the amount of documents required when assessing a claim. If you have any further questions in regards to the settlement of your claim, please do not hesitate to contact us. Many thanks, Sarah - The Claims Department.
I rang to get the application form for a claim one week ago, I'm still waiting to receive it.