Very good service
Dear Mr Leigh. Thank you for your response. We are glad we could deal with your claim efficiently and we look forward to hearing from you in due course. Many thanks, Sarah - The Claims Department.
The whole experience has been so straightforward and everyone has been very helpful
Dear Ms Griffin. Thank you very much for your kind feedback. We are glad we could assist you throughout your claim and make it an easy process. Many thanks - Sarah, The Claims Department.
Insurance initially decline the claim as they haven't realized that policy was transfer then come up with many different excuses not to pay correct monthly benefit or avoid the claim completely. Made complain and will wait for one of the managers to get back to me if not successful will take it further to financial services ombudsman.