Insurers that are Members of Claims Rated invite all claimants to provide feedback;
we collate the feedback to provide an independent and comparable rating of claimant satisfaction
Technology to make collecting ratings easy, robust & secure
Governance to ensure fairness and consistency
Promotion and distribution of "Claims Ratings"
Find out how good an insurer is when it comes to what matters: dealing with your claim
Read uncensored and authenticated reviews from customers that have just made a claim
Compare insurers based on claims experience – all claimants receive an invite to provide feedback; all insurers are measured in the same way
Understand how your customers rate their claims experience
Promote you Clams Rating and live claimant feedback in your sales processes.
Anonymised industry benchmarking
Tailored solutions for insurance brands, intermediaries, underwriters and claims handlers.